| Event Profile | |
| Class/ Online | Classroom |
| Date | 10 September 2026 |
| Time | 9am to 5pm |
| Venue | Hotel Grand Pacific Singapore 101 Victoria Street Singapore 188018 |
| Fee | 9% GST will apply SGD 520.003 & above: SGD500.00 each For Member SGD 494 3 & above: SGD475 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) 11 Mar 2026 2) 10 Jun 2026 3) 4 Dec 2026 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
This intensive 1-day workshop is designed to equip professionals with the essential skills to deliver impactful presentations and communicate confidently in public speaking scenarios.
Participants will learn how to structure presentations effectively, manage public speaking anxiety, and enhance their delivery with powerful body language, voice modulation, and storytelling techniques.
The course also covers strategies for engaging and persuading diverse audiences and handling Q&A sessions with poise. Through practical exercises and expert feedback, attendees will gain the confidence and skills to communicate more effectively in any professional setting.
Participants will learn how to structure presentations effectively, manage public speaking anxiety, and enhance their delivery with powerful body language, voice modulation, and storytelling techniques.
The course also covers strategies for engaging and persuading diverse audiences and handling Q&A sessions with poise. Through practical exercises and expert feedback, attendees will gain the confidence and skills to communicate more effectively in any professional setting.
Objective
By the end of this workshop, participants will be able to:
- Structure and deliver clear, impactful presentations.
- Manage public speaking anxiety and present with confidence.
- Use body language, voice modulation, and storytelling techniques to enhance delivery.
- Engage and persuade diverse audiences.
- Handle Q&A sessions and spontaneous interactions professionally.
Outline
Module 1: The Fundamentals of Effective Presentations
Module 2: Overcoming Public Speaking Anxiety
Module 3: Enhancing Delivery Skills
Module 4: Engaging and Persuading Your Audience
Module 5: Handling Q&A Sessions and Spontaneous Speaking
Module 6: Practice and Feedback
- Introduction to Public Speaking:
- Importance of effective communication in professional settings.
- The role of public speaking in career advancement.
- Structuring Your Presentation:
- Defining the objective and core message.
- Organizing content: Introduction, body, and conclusion.
- Tailoring presentations to different audiences.
Module 2: Overcoming Public Speaking Anxiety
- Identifying Common Fears:
- Understanding the root causes of public speaking anxiety.
- Common myths and misconceptions.
- Confidence-Building Techniques:
- Mental preparation: Positive visualization and affirmations.
- Breathing exercises and relaxation techniques.
- Incremental exposure and practice.
Module 3: Enhancing Delivery Skills
- Body Language and Non-Verbal Communication:
- The impact of body language on audience perception.
- Effective use of gestures, posture, and movement.
- Eye contact and facial expressions.
- Voice Modulation and Vocal Techniques:
- Controlling tone, pitch, and pace for emphasis.
- Using pauses effectively to enhance impact.
- Vocal exercises to improve clarity and projection.
- The Power of Storytelling:
- Incorporating narratives to connect with the audience.
- Structuring stories to reinforce key messages.
- Techniques for making stories relatable and memorable.
Module 4: Engaging and Persuading Your Audience
- Interactive Presentation Techniques:
- Strategies for involving the audience throughout the presentation.
- Using questions, polls, and other interactive elements.
- Persuasive Communication:
- Techniques for influencing and persuading your audience.
- Balancing logic and emotion in your message.
- Using visual aids effectively to support your points.
Module 5: Handling Q&A Sessions and Spontaneous Speaking
- Managing Q&A Sessions:
- Preparing for potential questions and objections.
- Techniques for answering questions clearly and confidently.
- Handling difficult or hostile questions with poise.
- Spontaneous Speaking Techniques:
- Developing quick-thinking skills for impromptu speaking.
- Strategies for staying composed and articulate on the spot.
Module 6: Practice and Feedback
- Presentation Practice:
- Participants deliver short presentations based on the techniques learned.
- Peer and instructor feedback on strengths and areas for improvement.
- Action Plan for Continued Improvement:
- Setting personal goals for ongoing development.
- Resources and strategies for continuous practice.
Who should attend
- Professionals who want to improve their presentation and public speaking skills.
- Managers and Team Leaders who need to present ideas and strategies effectively.
- Sales and Marketing Personnel who regularly pitch to clients and stakeholders.
- Project Managers who lead meetings and present project updates.
- Executives and Senior Leaders who communicate with internal and external audiences.
- Entrepreneurs who present business ideas to investors or partners.
- Consultants and Trainers who deliver training sessions or workshops.
- Anyone looking to overcome public speaking anxiety and enhance their communication skills.
Testimonial
The topic was well presented, and the information was useful.
The techniques demonstrated were executed well.
The trainer presented herself confidently and used the tools effectively to meet our needs.
The session was well conducted.
The trainer showed excellent knowledge of the subject and kept the session engaging and interactive. I appreciated how she tailored the material to our needs and provided practical examples to explain key concepts.
The trainer was engaging and knowledgeable. I thoroughly enjoyed the session! :)
Diana is very knowledgeable and shared many real-life tips and tricks that were truly useful.
I have several takeaways that I will keep in mind for my future presentations.
I now feel more confident and better equipped for public speaking and presentations.
It was a very engaging and informative session — I learned a lot from her.
The techniques demonstrated were executed well.
The trainer presented herself confidently and used the tools effectively to meet our needs.
The session was well conducted.
The trainer showed excellent knowledge of the subject and kept the session engaging and interactive. I appreciated how she tailored the material to our needs and provided practical examples to explain key concepts.
The trainer was engaging and knowledgeable. I thoroughly enjoyed the session! :)
Diana is very knowledgeable and shared many real-life tips and tricks that were truly useful.
I have several takeaways that I will keep in mind for my future presentations.
I now feel more confident and better equipped for public speaking and presentations.
It was a very engaging and informative session — I learned a lot from her.
Diana Rahman's Profile
Diana Rahman is an ICF ACC-certified coach, ACTA/ACLP-certified corporate trainer corporate trainer, and accomplished professional with more than 25 years of experience in people development.
She began her career in banking, spending 6 years in a credit card centre, where she gained first-hand experience in client relations, service, and operations. This foundation gave her a deep understanding of workplace demands, communication challenges, and the resilience needed to thrive under pressure.
For the past two decades, Diana has dedicated herself to training and coaching leaders and teams. She specializes in interpersonal communication, public speaking, conflict management, stress management, resilience, critical thinking, and mental agility. Her workshops are practical, interactive, and grounded in the realities of leadership and teamwork.
As co-founder of two companies, including a digital marketing and tech solutions agency that leverages AI systems, Diana speaks from the perspective of someone who has led teams, built businesses, and navigated client expectations.
After leaving the banking industry, she spent 10 years with Jill Lowe International as an Image Consultant, helping professionals strengthen their personal branding, presence, and etiquette.
She is also a certified memory trainer and co-author of Venus Rising: The Phoenix Awakens, an Amazon #1 Bestseller in 2022.
Diana’s hallmark is delivering training that is highly engaging, credible, relatable, and results-focused.
She began her career in banking, spending 6 years in a credit card centre, where she gained first-hand experience in client relations, service, and operations. This foundation gave her a deep understanding of workplace demands, communication challenges, and the resilience needed to thrive under pressure.
For the past two decades, Diana has dedicated herself to training and coaching leaders and teams. She specializes in interpersonal communication, public speaking, conflict management, stress management, resilience, critical thinking, and mental agility. Her workshops are practical, interactive, and grounded in the realities of leadership and teamwork.
As co-founder of two companies, including a digital marketing and tech solutions agency that leverages AI systems, Diana speaks from the perspective of someone who has led teams, built businesses, and navigated client expectations.
After leaving the banking industry, she spent 10 years with Jill Lowe International as an Image Consultant, helping professionals strengthen their personal branding, presence, and etiquette.
She is also a certified memory trainer and co-author of Venus Rising: The Phoenix Awakens, an Amazon #1 Bestseller in 2022.
Diana’s hallmark is delivering training that is highly engaging, credible, relatable, and results-focused.
