| Event Profile | |
| Class/ Online | Online (Zoom) |
| Date | 12 - 13 November 2026 |
| Time | 9.30am to 4.30pm |
| Fee | SGD 990.00 |
| Other Date(s) | 1) 9 - 10 Apr 2026 2) 30 - 31 Jul 2026 3) 10 - 11 Sep 2026 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
Why You Should Attend This Course:
This 2-day course explores the legalities of contract and contractual obligations from the perspectives of a contract manager. This overview and understanding of the operations of Contract Law will therefore better enable persons employed in the role of contract managers to fulfil their responsibilities in an effective way.
What are Smart Contracts? How to handle and manage smart contracts in the blockchain decentralized space in metaverse? The terms & conditions of Smart Contract are written in code & automatically self-executed when predetermined conditions are met in a decentralised space. Does Contract law applies to Smart Contract? What is the difference between traditional contracts and smart contracts? These “Smart Contracts” created by the new revolutionary blockchain protocol will be explained in this course.
** Prior to attending this course, participants should preferably have completed:
▪Contract Law – Understanding the Concepts of a Contract
▪Understanding Contract Interpretation & Drafting Standard Commercial Clauses
** Upon completion of this course, participants may progress to attend:
▪Understanding Contract Interpretation & Drafting Standard Commercial Clauses
▪Essentials of Preparing & Negotiating Contract Terms & Conditions
This 2-day course explores the legalities of contract and contractual obligations from the perspectives of a contract manager. This overview and understanding of the operations of Contract Law will therefore better enable persons employed in the role of contract managers to fulfil their responsibilities in an effective way.
What are Smart Contracts? How to handle and manage smart contracts in the blockchain decentralized space in metaverse? The terms & conditions of Smart Contract are written in code & automatically self-executed when predetermined conditions are met in a decentralised space. Does Contract law applies to Smart Contract? What is the difference between traditional contracts and smart contracts? These “Smart Contracts” created by the new revolutionary blockchain protocol will be explained in this course.
** Prior to attending this course, participants should preferably have completed:
▪Contract Law – Understanding the Concepts of a Contract
▪Understanding Contract Interpretation & Drafting Standard Commercial Clauses
** Upon completion of this course, participants may progress to attend:
▪Understanding Contract Interpretation & Drafting Standard Commercial Clauses
▪Essentials of Preparing & Negotiating Contract Terms & Conditions
Outline
Day 1
Roles and Responsibilities of a Contract Manager
•Drafting skills
-Formalities, structure and format
-Drafting with or without precedents
•Commencing the contractual process
-Relationship building
-Setting Targets, timelines and periodic review
•Defining expectations
•Project Manager
– Outsourcing contracts
-Role definition and responsibilities
Features of Contract Management
•Contract Management Process
•Contract Administration
•Negotiating and Managing Performance through Service Level Agreements
- Identify issues to be managed
- Establish an effective team
- Lists of services and deliverables expected
- Importance of having a well-constructed SLA
- Evaluating and managing contractor performance
- Developing, implementing and measuring Key Performance
• Indicators to monitor the quality of service
- Drive business value to meet company's goals
• Statement of Works
• Change Orders
• Outsourcing Contracts
- Checklists for IT Outsourcing contracts
- Services to be performed by vendor
- Charges e.g. GST
- Hardware and software
- Project managers
- Warranties e.g. performance standards
- Backup and disaster recovery
- Exclusion of liabilities
- Turn-back services
- Indemnity
- Confidentiality
- Force majeure
- Waiver
- Assignment
- Entire agreement
- Governing law
• Intellectual Property management Issues
- Patents
- Trademarks and service marks
- Confidentiality clauses
- Copyrights, industrial designs
Managing Smart Contracts in the Metaverse
• traditional (paper contract) v smart contract (paperless digital code)
• blockchain “Code in law” = terms & conditions of smart contract
• computer code in block of data on blockchain protocol in decentralized space
• blockchain oracles – real world data
• decentralized autonomous organizations (= DAO) use smart contracts
• “Smart contract” created in Blockchain
- Expressed through computer programming language e.g. Solidity
Enforceability – Is the contract enforceable?
• Offer & Acceptance
- Invitation to treat e.g. auction and tenders
- Electronic formation of contract e.g. e-offer or e-acceptance
• The Enforcement of Bargains
- Consideration
- The requirement of a benefit/detriment in a contract
- Rules of consideration in drafting innovative contracts
• Intention to Create Legal Relations
• Capacity to contract
- Minors
- Companies
- Mentally ill persons
• The Contracts (Rights of Third Parties) Act
An Effective Contract Manager's Essential Negotiation skills
• Clarifying objectives & goals
• Bargaining tools
• Compromising without losing out
• PIOC Harvard Techniques
• Tips for a Successful Negotiation
The Contents of Contract – how to manage?
• Standard form contracts
• Conditions and Warranties
• Complex Terms
• The Suisse Atlantique case
• Identifying fundamental terms and minor terms
• Recognising the practical significance of this distinction as remedies vary
• Express & Implied Terms
• Parol Evidence Rule
• Unconscionable bargains and unreasonable terms of contract
• The incorporation of terms
- Implication by custom
- Implication by fact
- Implication by law
• Interpretation of Terms
- From literal to contextual interpretation
- Inadmissible evidence
• Exclusion Clauses
- Contra proferentum rule
- Exceptions of negligence liability under the Unfair Contract Terms Act
- The enforcement mechanism under Statutory restrictions
Day 2
Managing Contract Performance
• Variations to the existing contract – Negotiating variations and potential legal pitfalls
• Extensions and renewals – effective use of extension and renewal clauses, best practices with regard to notices
• Completion of works and original expectations – reviewing contract specifications and matching with performance
• Withdrawing from the contract – understanding the legalities of wrongful withdrawal
• Termination and post-termination actions
The Effective Use of Service Level Agreements
• Measuring performance levels
• Key performance Indicators
• SLA and the substantive Contract between the parties
• Penalties, Charges, Earn back points and Invoice Adjustments
Contract Review and Meetings
• Identifying performance issues
• Constructing an Agenda for a meeting
• Setting out specific roles for participants in the meeting
• Anticipating the positions and expectations of the other party
• Managing the meeting process
Managing Contract Documentation
• Files and records
• Defensive record keeping for evidential purposes
• Version controls and software
• Document sharing and security
Vitiating Factors in a Contract
• Mistake
- Non est factum
- Fundamental mistake about contractual document
• Misrepresentation
- Identifying representations from terms of contract
- Identifying actionable statements and omissions
- Silence (non-disclosure) to constitute misrepresentation
- The three types of fraudulent, negligent and innocent misrepresentation
- Consequences of misrepresentation
- Remedies available
- What is rescission?
- Damages under Misrepresentation Act
- Restitution, indemnity and damages at Common Law
• Duress to person and property
- Illegitimate pressure
- Voidable contracts
• Undue Influence
- Voidable contracts
• Illegality
- Presumption
- Void contracts at common law
- Contract in restraint of trades
- Illegal contracts
Termination of contracts
• Discharge of contracts
- By performance
- By agreement
- By frustration
o Effects of frustration under Frustrated Contracts Act
o Money paid or payable
o Legal impossibility
o Physical impossibility
o Impossibility of purpose
• By repudiatory breach
• Self-induced frustration
Construction of the Contract
• Express provision
• Hardship clauses or intervener clauses
• Force majeure
Remedies for the Breach of contract
• Assessment of damages – the compensatory aim
• Obtaining injunctions
• Liquidated damages
• Penalty clauses
• Remoteness of damage under the rule in Hadley v Baxendale
• Speculative damages
• Mitigation of damages
• Specific performance
• Quantum Meruit (for the work done)
Enforcement Methods
• Identifying and evaluating the various strategies in dispute resolution
• Litigation, arbitration and mediation, mini-trials
• Ways to structure efficient dispute resolution clause
Roles and Responsibilities of a Contract Manager
•Drafting skills
-Formalities, structure and format
-Drafting with or without precedents
•Commencing the contractual process
-Relationship building
-Setting Targets, timelines and periodic review
•Defining expectations
•Project Manager
– Outsourcing contracts
-Role definition and responsibilities
Features of Contract Management
•Contract Management Process
•Contract Administration
•Negotiating and Managing Performance through Service Level Agreements
- Identify issues to be managed
- Establish an effective team
- Lists of services and deliverables expected
- Importance of having a well-constructed SLA
- Evaluating and managing contractor performance
- Developing, implementing and measuring Key Performance
• Indicators to monitor the quality of service
- Drive business value to meet company's goals
• Statement of Works
• Change Orders
• Outsourcing Contracts
- Checklists for IT Outsourcing contracts
- Services to be performed by vendor
- Charges e.g. GST
- Hardware and software
- Project managers
- Warranties e.g. performance standards
- Backup and disaster recovery
- Exclusion of liabilities
- Turn-back services
- Indemnity
- Confidentiality
- Force majeure
- Waiver
- Assignment
- Entire agreement
- Governing law
• Intellectual Property management Issues
- Patents
- Trademarks and service marks
- Confidentiality clauses
- Copyrights, industrial designs
Managing Smart Contracts in the Metaverse
• traditional (paper contract) v smart contract (paperless digital code)
• blockchain “Code in law” = terms & conditions of smart contract
• computer code in block of data on blockchain protocol in decentralized space
• blockchain oracles – real world data
• decentralized autonomous organizations (= DAO) use smart contracts
• “Smart contract” created in Blockchain
- Expressed through computer programming language e.g. Solidity
Enforceability – Is the contract enforceable?
• Offer & Acceptance
- Invitation to treat e.g. auction and tenders
- Electronic formation of contract e.g. e-offer or e-acceptance
• The Enforcement of Bargains
- Consideration
- The requirement of a benefit/detriment in a contract
- Rules of consideration in drafting innovative contracts
• Intention to Create Legal Relations
• Capacity to contract
- Minors
- Companies
- Mentally ill persons
• The Contracts (Rights of Third Parties) Act
An Effective Contract Manager's Essential Negotiation skills
• Clarifying objectives & goals
• Bargaining tools
• Compromising without losing out
• PIOC Harvard Techniques
• Tips for a Successful Negotiation
The Contents of Contract – how to manage?
• Standard form contracts
• Conditions and Warranties
• Complex Terms
• The Suisse Atlantique case
• Identifying fundamental terms and minor terms
• Recognising the practical significance of this distinction as remedies vary
• Express & Implied Terms
• Parol Evidence Rule
• Unconscionable bargains and unreasonable terms of contract
• The incorporation of terms
- Implication by custom
- Implication by fact
- Implication by law
• Interpretation of Terms
- From literal to contextual interpretation
- Inadmissible evidence
• Exclusion Clauses
- Contra proferentum rule
- Exceptions of negligence liability under the Unfair Contract Terms Act
- The enforcement mechanism under Statutory restrictions
Day 2
Managing Contract Performance
• Variations to the existing contract – Negotiating variations and potential legal pitfalls
• Extensions and renewals – effective use of extension and renewal clauses, best practices with regard to notices
• Completion of works and original expectations – reviewing contract specifications and matching with performance
• Withdrawing from the contract – understanding the legalities of wrongful withdrawal
• Termination and post-termination actions
The Effective Use of Service Level Agreements
• Measuring performance levels
• Key performance Indicators
• SLA and the substantive Contract between the parties
• Penalties, Charges, Earn back points and Invoice Adjustments
Contract Review and Meetings
• Identifying performance issues
• Constructing an Agenda for a meeting
• Setting out specific roles for participants in the meeting
• Anticipating the positions and expectations of the other party
• Managing the meeting process
Managing Contract Documentation
• Files and records
• Defensive record keeping for evidential purposes
• Version controls and software
• Document sharing and security
Vitiating Factors in a Contract
• Mistake
- Non est factum
- Fundamental mistake about contractual document
• Misrepresentation
- Identifying representations from terms of contract
- Identifying actionable statements and omissions
- Silence (non-disclosure) to constitute misrepresentation
- The three types of fraudulent, negligent and innocent misrepresentation
- Consequences of misrepresentation
- Remedies available
- What is rescission?
- Damages under Misrepresentation Act
- Restitution, indemnity and damages at Common Law
• Duress to person and property
- Illegitimate pressure
- Voidable contracts
• Undue Influence
- Voidable contracts
• Illegality
- Presumption
- Void contracts at common law
- Contract in restraint of trades
- Illegal contracts
Termination of contracts
• Discharge of contracts
- By performance
- By agreement
- By frustration
o Effects of frustration under Frustrated Contracts Act
o Money paid or payable
o Legal impossibility
o Physical impossibility
o Impossibility of purpose
• By repudiatory breach
• Self-induced frustration
Construction of the Contract
• Express provision
• Hardship clauses or intervener clauses
• Force majeure
Remedies for the Breach of contract
• Assessment of damages – the compensatory aim
• Obtaining injunctions
• Liquidated damages
• Penalty clauses
• Remoteness of damage under the rule in Hadley v Baxendale
• Speculative damages
• Mitigation of damages
• Specific performance
• Quantum Meruit (for the work done)
Enforcement Methods
• Identifying and evaluating the various strategies in dispute resolution
• Litigation, arbitration and mediation, mini-trials
• Ways to structure efficient dispute resolution clause
Who should attend
This course is ideal for contract managers or any persons employed in the role of managing contracts to fulfill their responsibilities in an effective way.
Testimonial
The lecturer's presentation was top-notch and greatly enhanced my learning experience.
Professor Catherine's great sense of humour incorporated in the training... Makes it easy to remember the concepts.
This course is very interesting and engaging and exceed my expectation.
Prof Tay shared practical and powerful insights with respect to contract administration/ management
Prof Tay is very patient. A lot of case studies and knowledge shared
The course has given me the tools to improve my contract management skills in real-world situations
The course's ability to break down complex concepts into simple, understandable pieces was a highlight, and Prof Tay was great
Professor Catherine's great sense of humour incorporated in the training... Makes it easy to remember the concepts.
This course is very interesting and engaging and exceed my expectation.
Prof Tay shared practical and powerful insights with respect to contract administration/ management
Prof Tay is very patient. A lot of case studies and knowledge shared
The course has given me the tools to improve my contract management skills in real-world situations
The course's ability to break down complex concepts into simple, understandable pieces was a highlight, and Prof Tay was great
Catherine Tay's Profile
Catherine Tay has over 35 years of lecturing experience as an Associate Professor lecturing business law at the National University of Singapore (NUS) Department of Strategy and Policy, NUS Business School. She is an Advocate and Solicitor of the Supreme Court of Singapore. She is also a barrister-at-law (of Lincoln’s Inn, United Kingdom). She is an author of more than 8 law books, including her best-seller book title called "Contract Law - A layman Guide".
She studied law at Queen Mary College, University of London and graduated with a Bachelor of Laws with Honours and with a Master of Laws, in which she specialised in Company, Shipping, Insurance and Marine Insurance Laws.
She has facilitated seminars and in-house training courses for many business law topics such as tenancy agreements, contract administration management, procurement contracts, legal and practical aspects of tender management, Service Level Agreements and Outsourcing contracts, oil and gas contract management, insurance contracts, Intellectual Property Laws and PDPA data privacy laws. She is an examiner on law subjects for a number of professional bodies and universities in Singapore and overseas. She has lectured at the NUS Extension in professional and business management law courses.
She was an adjunct lecturer at NUS Institute of System Science, in IT outsourcing contracts for over 20 years. She is the Honourable Legal Advisor for Singapore Optometric Association, as well as for the Singapore Institute of Engineering Technologists.
She studied law at Queen Mary College, University of London and graduated with a Bachelor of Laws with Honours and with a Master of Laws, in which she specialised in Company, Shipping, Insurance and Marine Insurance Laws.
She has facilitated seminars and in-house training courses for many business law topics such as tenancy agreements, contract administration management, procurement contracts, legal and practical aspects of tender management, Service Level Agreements and Outsourcing contracts, oil and gas contract management, insurance contracts, Intellectual Property Laws and PDPA data privacy laws. She is an examiner on law subjects for a number of professional bodies and universities in Singapore and overseas. She has lectured at the NUS Extension in professional and business management law courses.
She was an adjunct lecturer at NUS Institute of System Science, in IT outsourcing contracts for over 20 years. She is the Honourable Legal Advisor for Singapore Optometric Association, as well as for the Singapore Institute of Engineering Technologists.
