Classroom/ Online: Yes/ Yes
Scheduling Date(s):
1) 24 Apr 2026 (classroom)
2) 25 Sep 2026 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
How to Be an Effective Manager and Leader
Your key to Being a Better Manager and Leader at Work and in your Life
If you are like most managers or supervisors, you work hard and are loyal to your boss and take good care of your team members. Yet you always feel that you are squeezed in between. You are stressed out and wondered: is there an easier way?
Truth be told, managers and supervisors need to equip themselves with right skills and knowledge on people management, management communication and leadership. This course is taken from our multiple-day management and leadership courses that we did for high level clients. Now it is available to you at a fraction of the cost and in just one day. Invest 1-day in this course and you’ll be rewarded in years to come.
If you are like most managers or supervisors, you work hard and are loyal to your boss and take good care of your team members. Yet you always feel that you are squeezed in between. You are stressed out and wondered: is there an easier way?
Truth be told, managers and supervisors need to equip themselves with right skills and knowledge on people management, management communication and leadership. This course is taken from our multiple-day management and leadership courses that we did for high level clients. Now it is available to you at a fraction of the cost and in just one day. Invest 1-day in this course and you’ll be rewarded in years to come.
Objective
1. After attending this course, you’ll learn strategies and practical tools and techniques on people management, leadership and communication.
2. You will also know how to avoid the mistakes made by many managers and leaders
3. Through case study, games and exercises, you’ll derive for yourself the essential action to take today to be a better manager and leader.
4. With this you can also unlock the greatness in yourself and your team to achieve more with less.
2. You will also know how to avoid the mistakes made by many managers and leaders
3. Through case study, games and exercises, you’ll derive for yourself the essential action to take today to be a better manager and leader.
4. With this you can also unlock the greatness in yourself and your team to achieve more with less.
Outline
1. Top Challenges of a manager and leader (You’ll get answers at the end of the course)
2. The 5 Roles of a Manager
3. First thing first: Update Your BEing
4. Top 10 Skills of a Manager
5. ACT’s 5-Ways to be an Effective Manager: Buy-in, Team-work, Quantity, Quality and Value Add
Case studies and exercise on the above
6. Three Keys to Getting Things Done
7. Effective Delegation that works
8. Management Communication, including how to conduct online meetings
9. How to use your Heart at Work effectively
10. Thick Face Black Heart
11. Leadership from the Middle
12. Getting People to Do the Impossible
Exercise on Lifting people with just 2 fingers and Cutting chopstick with paper
13. The Ultimate: Upgrade Your Team with Coaching: How to Coach and Mentor
14. Bonus: Dealing with Resignation Tide and Fatigue from lack of staff
2. The 5 Roles of a Manager
3. First thing first: Update Your BEing
4. Top 10 Skills of a Manager
5. ACT’s 5-Ways to be an Effective Manager: Buy-in, Team-work, Quantity, Quality and Value Add
Case studies and exercise on the above
6. Three Keys to Getting Things Done
7. Effective Delegation that works
8. Management Communication, including how to conduct online meetings
9. How to use your Heart at Work effectively
10. Thick Face Black Heart
11. Leadership from the Middle
12. Getting People to Do the Impossible
Exercise on Lifting people with just 2 fingers and Cutting chopstick with paper
13. The Ultimate: Upgrade Your Team with Coaching: How to Coach and Mentor
14. Bonus: Dealing with Resignation Tide and Fatigue from lack of staff
Who should attend
1.Newly promoted managers and supervisors
2.Managers and leaders that are looking for more effective ways to do their daily work
3. Anyone that want to be inspired and motivated to be a Better Manager
2.Managers and leaders that are looking for more effective ways to do their daily work
3. Anyone that want to be inspired and motivated to be a Better Manager
Methodology
This workshop is designed to be fun, interactive and create ‘Ah Ha’ moments to let the participants come up with countless ways to be a better manager and leader.
We use games, group discussions, physical exercises and watching of video clips to make the lesson interesting. There is not a dull moment.
We use games, group discussions, physical exercises and watching of video clips to make the lesson interesting. There is not a dull moment.
Testimonials
These are what some of our past training participants have to say about Andy’s teaching:
"I learnt 2 things: motivation is about another person’s motive and we must catch them doing right, not just doing wrong”. Cassandra Chua, MD, Pinnacle Travel Service Pte Ltd
“A good understanding of the topic of teambuilding”. Tan Ee Hsin, Area Sales Manager, General Electric Lighting
“I learnt how to motivate people without money.” Soh Sin Sin, Singapore Exchange Ltd
“We need to build a team suited to the organization”. Irene Tay, Ass. Director, Schroders Investment (management) Pte Ltd
“Excellent! I understand how to optimize my team, the planning process and coaching” Andrew Chen, MD, Unitest.com Pte Ltd
“A structured format to build a great team” Michael Tan, Marketing Manager, Metroplex Bhd
“A very hands-on and practical approach that can be used immediately” Desmond Loo, Lousintan (S) Pte Ltd
“Good knowledge on building a winning team” Tan Lee Hoon, MD, Lego S’pore Pte Ltd
Reminds me to target my goals, how to do it and self improvement”. Yunos Erksan, S-One Consultant PL
“Interesting real life examples that could be applied” Val Su, Account manager, Keppel Digihub Pte Ltd
“Knowing how to position myself as a salesperson and understanding my staff’s concerns” BD Manager, Graphy Elements Design
“I enjoyed your seminar and learned tremendously from it. We have already put some our your suggestions to work and waiting eagerly to see the results”.
Tham Chee Leong, Senior Consultant, Energie Business Partners Pte Ltd
“Action! Whatever the coach taught us, in order to be successful in achieving anything, we have got to take action. I rate the trainer cum coach 9 out of 10 points”. Elvin Law, Recruitment Consultant, Thatz International Pte Ltd
"I learnt 2 things: motivation is about another person’s motive and we must catch them doing right, not just doing wrong”. Cassandra Chua, MD, Pinnacle Travel Service Pte Ltd
“A good understanding of the topic of teambuilding”. Tan Ee Hsin, Area Sales Manager, General Electric Lighting
“I learnt how to motivate people without money.” Soh Sin Sin, Singapore Exchange Ltd
“We need to build a team suited to the organization”. Irene Tay, Ass. Director, Schroders Investment (management) Pte Ltd
“Excellent! I understand how to optimize my team, the planning process and coaching” Andrew Chen, MD, Unitest.com Pte Ltd
“A structured format to build a great team” Michael Tan, Marketing Manager, Metroplex Bhd
“A very hands-on and practical approach that can be used immediately” Desmond Loo, Lousintan (S) Pte Ltd
“Good knowledge on building a winning team” Tan Lee Hoon, MD, Lego S’pore Pte Ltd
Reminds me to target my goals, how to do it and self improvement”. Yunos Erksan, S-One Consultant PL
“Interesting real life examples that could be applied” Val Su, Account manager, Keppel Digihub Pte Ltd
“Knowing how to position myself as a salesperson and understanding my staff’s concerns” BD Manager, Graphy Elements Design
“I enjoyed your seminar and learned tremendously from it. We have already put some our your suggestions to work and waiting eagerly to see the results”.
Tham Chee Leong, Senior Consultant, Energie Business Partners Pte Ltd
“Action! Whatever the coach taught us, in order to be successful in achieving anything, we have got to take action. I rate the trainer cum coach 9 out of 10 points”. Elvin Law, Recruitment Consultant, Thatz International Pte Ltd
Profile of Andy Ng
Andy Ng has over 39 years of experience. Armed with a degree in Accountancy (Hons) from National University of Singapore, he has an MBA from Heriot Watt University, UK in year 2000.
Before embarking on his business in Speaking, Training and Coaching, Andy was the Director of Finance, HR & Admin of the No. 5 network equipment company: Allied Telesis. Andy also has vast experience in KPMG, Deloitte, DBS Vickers and Chase Manhattan Bank.
Since 1996, the number of students taught by Andy exceeds 13,468 in 16 countries. They include SingTel, SingPower, BDO, SATS, Capitaland, NTU, ITE, PA, WDA, SUTD, LHN, SGH, and over 500 organizations.
Andy, being bilingual, has created over 68 proprietary programs. They include Leading with Love Intelligence, Sun Tzu Art of War, 36 Stratagems, Management, Leadership, Financial Intelligence, Great Boss, High Value Employee, Entrepreneurship, Sales and Effective Communication. Andy was President of Lions Club of Singapore Beverly Hills. Since 2007, a Committee member of Association of Professional Trainers Singapore.
