This course provides an intensive, practical framework for mastering Competency-Based Interviewing (CBI), a style developed by industrial psychologists in the 1970s. CBI asserts that the most accurate predictor of future performance is a candidate's past performance in a similar situation. Currently utilized by most organizations , this program moves beyond traditional interview techniques to enhance talent management by focusing on essential questioning frameworks, advanced observation skills, and behavioral analysis.

Participants will gain the expertise needed to conduct high-impact interviews based on evidence from past performance.

Objective

Upon completion of this program, learners will be able to:

• Understand the core principles and benefits of competency-based interviews.
• Develop an effective interviewing process that aligns with job requirements and selection criteria.
• Learn and craft highly effective probing and questioning methods.
• Assess candidate suitability effectively by analyzing non-verbal cues and behaviors.

Outline

Understanding the Competency Framework

• Exploring Competency-Based Interviewing (CBI)
• Key Elements of the Competency-Based Interview
• Understanding the Competency Framework
• Preparing for the Interview Session

Advanced Questioning and Listening Skills

• The Art of Strategic Questioning
• Utilizing Different Question Styles for Different Competency Types
• Crafting Custom, Effective Interview Questions
• The Art of Active and Analytical Listening

Behavioral Analysis and Assessment

• Advanced Behavior Profiling through Observation
• Analyzing Language Patterns for Deeper Insights
• Mastering the S.T.A.R. Approach

Strategy and Application

• High-Impact Interviewing Strategies
• Identifying and Avoiding Common Interviewer Mistakes
• Time Frame Considerations
• Mental Frame Considerations
• Putting it Together: Final Tips for High-Impact Interviewing
• Reflection, Application, and Conclusion

Who should attend

This workshop is designed for staff members who are involved in people management.

Methodology

This workshop is delivered using a highly interactive and practical methodology, including:

• Engaging Mini-Lectures
• Interactive Discussions
• Self-Reflective Activities
• Learning Videos

Praga R.'s Profile

Praga is a highly interactive and engaging international trainer, with over two decades of experience in training & development. His work is mainly based on research and applied knowledge from benchmarking organizations' best practices. As a training & development leader, Praga's unique training engagement comes from his Accelerated Training Approach, which is built on the Learning Design Re-patterning Model™. His training approach is known to be empowering, refreshing, and filled with success formulas. He ensures that participants are fully engaged and equipped with practical skills to drive success. By sharing knowledge and resources beyond specific topics and theories, Praga's dynamic approach sets him apart in the training industry.

Praga holds a Master's in Organizational Psychology, a degree in Business, and a postgraduate diploma in Psychotherapy. As a Fellow Member with the Institute of Therapies Management in London, he is recognized for his exceptional skills in understanding and managing human behavior. In addition, Praga is a Certified International Negotiator and a Certified Behavior Management Specialist, showcasing his deep knowledge and proficiency in these areas.


At A Glance:
- Certified International Negotiator™
- Certified SCRUM Master®
- Certified SCRUM Product Owner®
- Certified AGILE Leader- Essentials®
- Certified AGILE Leader- Teams®
- Certified EQ Practitioner™
- Certified NLP Master Practitioner™
- Certified Master Life Coach™
- Certified Behavior Management Specialist™
- Certified Trainer in Applied Counselling™
- Certified Stress Management Trainer™
- Certified DISC Coach™
- Certified ACTA Trainer & Assessor

Praga has successfully helped companies enhance employee performance and achieve their business objectives. His strong background in human behavior and organizational psychology allows him to create effective learning experiences that inspire and empower learners. Unlike traditional training methods that rely heavily on theoretical concepts, Praga ensures that participants gain actionable insights and tools that they can immediately apply in their roles. With a hands-on approach to learning, Praga's training programs are designed to drive tangible results for both individuals and organizations