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Effective Business Negotiation Skills
We have all been involved in situations that required us to negotiate at work. Most of us feel uncomfortable in such situations because it involves some degree of disagreement or conflict.
This negotiation skills training programme will help participants understand effective negotiation and influencing skills, techniques and strategies. It will equip participants with the practical tools and techniques required to become more confident and skillful in negotiating better outcomes.
Participants will actively participate in a number of development exercises aimed at honing their existing and newly acquired negotiation skills, effectively increasing their proficiency as a skilled negotiator at work.
This negotiation skills training programme will help participants understand effective negotiation and influencing skills, techniques and strategies. It will equip participants with the practical tools and techniques required to become more confident and skillful in negotiating better outcomes.
Participants will actively participate in a number of development exercises aimed at honing their existing and newly acquired negotiation skills, effectively increasing their proficiency as a skilled negotiator at work.
Objective
At the end of the workshop, participants will be able to:
- Understand the dynamics of negotiation
- Identify possible negotiation outcomes
- Apply essential negotiation and persuasion skills for effective negotiation
- Deal with commonly used tricks, traps and ploys in negotiation
- Improve on personal effectiveness in handling negotiation
Outline
- Purpose of Negotiation
- Impact of Competent Negotiation
- How to Set Objectives and Plan for any Negotiation
- How to Structure a Negotiation
- Understanding Negotiation Outcomes - 'Win-Win’, 'Win-Lose’, 'Lose-Lose’
- Putting The RIGHT STEP Negotiation Process to Work
- How to Recognise Bargaining Styles - Adversarial and Cooperative
- Movement and Trading Concessions
- Beyond the Basics - Deadlocks, Standstills, and Concessions
- Applying the Art of Persuasion Skills
- Common Mistakes Made in Negotiation and How to Avoid Them
- Assessing Needs, Fears, Wants and Concerns of Both Negotiating Parties
- Verbal and Non-verbal Communication
- Using and Countering Power in Negotiations
- Identifying Personalities and Positively Managing Them
- Negotiating Tactics - Recognise and Learn How to Deal with Them
- What to Do After the Negotiation
Who should attend
Effective Business Negotiation Skills is the course for you if you deal with difficult negotiators or if you’re already involved in challenging or complex negotiations, where you may need to focus your skills and style with flexibility.
Methodology
This training programme uses short presentations, role-plays and team activities to provide participants with the confidence to negotiate better. They will also engage in negotiation simulations and case studies throughout the workshop to entrench the behaviours and skills advocated.
Testimonials
I liked the activities which engages everyone. Use what we learnt into actual real life to solve the problems. The trainer Mr Cidi is good at the subject & able to interact with the students well. The skills like ICON is very useful for my project management when I need to negotiate with my customers.
The tools were relatable and examples cited were very realistic. Pace was very good for interaction. Very expressive and willing to share.
Very knowledgeable, and a lot of real life examples.
Advanced Remanufacturing and Technology Centre (ASTAR)
The tools were relatable and examples cited were very realistic. Pace was very good for interaction. Very expressive and willing to share.
Very knowledgeable, and a lot of real life examples.
Advanced Remanufacturing and Technology Centre (ASTAR)
Profile of Cidi Wee
Learning & Performance Practitioner
Dr. Cidi Wee is a catalyst for transformative learning, known for blending theory with practical solutions that help organisations tackle challenges with clarity and agility. With over 28 years of experience, he is a trusted practitioner in addressing complex learning and performance needs.
Dr. Wee’s specialties include leadership and management, performance optimisation, cultural diversity, sales and marketing strategies, and personal productivity. He operates across local, regional, and global contexts, tailoring solutions that drive continuous development and measurable outcomes. His workshops feature interactive discussions, practical case studies, role-playing exercises, and self-assessment tools. This workshop style is not a one-off event. It’s intentionally woven into his broader training strategy, fostering continuity and meaningful impact for individuals and organisations alike.
Dr. Wee collaborates with government agencies, multinational corporations (MNCs), small and medium enterprises (SMEs), and non-profit organisations. His client portfolio includes the National University of Singapore, Ministry of Defence, Singapore Business Federation, Google Singapore, Hitachi Elevator, Marks & Spencer, AkzoNobel Asia, Mitsubishi Corporation, Toyota Tsusho, Motorola Asia, and Meiden Singapore, among others. He currently contributes to a national initiative designing Career Conversion Programmes (CCPs), aimed at building an agile workforce through professional reskilling and support for new hires in roles within SME.
Internationally, Dr. Wee has led projects in the South Pacific, ASEAN, and across Africa, supporting HR reforms, leadership development, and performance management. He has partnered with organisations such as Singapore Cooperation Enterprise, Civil Service College International, UNDP, JICA, and KOICA to promote cross-border capability building.
Motivated by a deep passion for informal learning as a means to stay relevant and employable, Dr. Wee has dedicated himself to researching and designing practical strategies that help adult learners reskill and upskill through informal learning. Building on these insights, he has developed a suite of actionable tools that support ongoing skills development, empowering individuals to continuously grow and adapt in a rapidly evolving work environment.
Some of his work has earned recognition from former Singapore President Dr. Tony Tan, the Singapore Civil Service College, and the Chartered Institute of Personnel and Development for advancing sustainable development and contributing meaningfully to HR practices.
Dr. Wee holds a Doctor of Business Administration from Teesside University (UK) and a Master of Science in Training from the University of Leicester (UK). He is ACTA-certified (IAL), a Certified Associate of the Institute of Human Resource Professionals, a Certified People Developer Consultant (PSB), and has been a Chartered Member of the Chartered Institute of Personnel and Development (CIPD, UK) for nearly three decades.
