| Event Profile | |
| Class/ Online | Online (Zoom) |
| Date | 5 June 2026 |
| Time | 9.30am to 4.30pm |
| Fee | SGD 490.00 |
| Other Date(s) | 1) 16 Sep 2026 2) 6 Nov 2026 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
Unlock the Secrets to Fair and Balanced Lease Negotiations!
Don't miss out! Equip yourself with the knowledge and skills to succeed in retail leasing. And stay ahead of the game!
Join our upcoming training course to master the Code of Conduct for Leasing of Retail Premises (Code), effective February 1, 2024! Learn how to navigate the Lease Agreements for Retail Premises Act 2023 and ensure compliance with the mandatory guidelines for qualifying retail properties.
The Code outlines principles for fair negotiation, sets a governance framework, and establishes an accessible dispute resolution process to help reduce conflicts between landlords and tenants.
The Fair Tenancy Industry Committee (FTIC) is the custodian of this Code of Conduct and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved.
The Code of Conduct apply to retail premises that are located e.g. in office buildings, industrial & business parks, mixed-use developments, shop houses & shop flats, hotels, community centres, recreation & social clubs, museums, schools, hospitals, petrol kiosks, MRT stations, bus interchanges and airports.
There will be also be educational DVD video playing on mediation to resolve disagreements.
Don't miss out! Equip yourself with the knowledge and skills to succeed in retail leasing. And stay ahead of the game!
Join our upcoming training course to master the Code of Conduct for Leasing of Retail Premises (Code), effective February 1, 2024! Learn how to navigate the Lease Agreements for Retail Premises Act 2023 and ensure compliance with the mandatory guidelines for qualifying retail properties.
The Code outlines principles for fair negotiation, sets a governance framework, and establishes an accessible dispute resolution process to help reduce conflicts between landlords and tenants.
The Fair Tenancy Industry Committee (FTIC) is the custodian of this Code of Conduct and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved.
The Code of Conduct apply to retail premises that are located e.g. in office buildings, industrial & business parks, mixed-use developments, shop houses & shop flats, hotels, community centres, recreation & social clubs, museums, schools, hospitals, petrol kiosks, MRT stations, bus interchanges and airports.
There will be also be educational DVD video playing on mediation to resolve disagreements.
Outline
1. Code of Conduct
- Fair Tenancy Industry Committee
- Application to the Code
- Meaning of Qualifying Retail Premises
- Conduct & Spirit of Negotiations
- Leasing Principles for Key Tenancy Terms
- Data Transparency
- Dispute Resolution & Enforcement of Code
2. Negotiations Conduct
- Good faith
- Negotiating in Bad Faith
- Own Commercial Self-interest
- Reasonable Commercial Standards
- Reasonable Man Test (Legal Concept)
3. Leasing Principles for Key Tenancy Terms
- “Should” = Best Practices
- “Must” or “Shall” = Mandatory Requirements
- Checklist in Appendix 1 of Part D Code
- Exclusivity clause
- Principles on Costs to Prepare Tenancy Agreement & Third Party Cost
- Fees for Tenant-Initiated Requests
- Point-of-Sales system
- Sales Audit Fees
- Public Liability Insurance
- Electricity Charges
- Advertising & Promotion Charges & Service Charge
- Pre-termination by landlord due to Landlord’s Redevelopment Works
- Calculations
- Sales Performance
- Material Adverse Change
- Pre-termination by Tenant
- Security Deposit
- Floor Area Alterations
- Building Maintenance
- Rental Structure
4. Data Transparency
- Collecting Sales Data from Tenant as part of GTO Rental Structure
- Confidentiality clause
5. Dispute Resolution & Enforcement of Code of Conduct
- Checklist in Part D Code
- Non-Compliance during Lease Negotiations
- Non-Compliance after signing of Lease Agreement
- Process for Dispute Resolution & Enforcement of Code of Conduct
- Pre-contract phase (Non-Compliant Practices)
- Post-contract phase (Within 14 days of Tenancy Agreement signing)
- Fair Tenancy Industry Committee
- Application to the Code
- Meaning of Qualifying Retail Premises
- Conduct & Spirit of Negotiations
- Leasing Principles for Key Tenancy Terms
- Data Transparency
- Dispute Resolution & Enforcement of Code
2. Negotiations Conduct
- Good faith
- Negotiating in Bad Faith
- Own Commercial Self-interest
- Reasonable Commercial Standards
- Reasonable Man Test (Legal Concept)
3. Leasing Principles for Key Tenancy Terms
- “Should” = Best Practices
- “Must” or “Shall” = Mandatory Requirements
- Checklist in Appendix 1 of Part D Code
- Exclusivity clause
- Principles on Costs to Prepare Tenancy Agreement & Third Party Cost
- Fees for Tenant-Initiated Requests
- Point-of-Sales system
- Sales Audit Fees
- Public Liability Insurance
- Electricity Charges
- Advertising & Promotion Charges & Service Charge
- Pre-termination by landlord due to Landlord’s Redevelopment Works
- Calculations
- Sales Performance
- Material Adverse Change
- Pre-termination by Tenant
- Security Deposit
- Floor Area Alterations
- Building Maintenance
- Rental Structure
4. Data Transparency
- Collecting Sales Data from Tenant as part of GTO Rental Structure
- Confidentiality clause
5. Dispute Resolution & Enforcement of Code of Conduct
- Checklist in Part D Code
- Non-Compliance during Lease Negotiations
- Non-Compliance after signing of Lease Agreement
- Process for Dispute Resolution & Enforcement of Code of Conduct
- Pre-contract phase (Non-Compliant Practices)
- Post-contract phase (Within 14 days of Tenancy Agreement signing)
Testimonial
-Learned effective strategies for lease management and dispute resolution - highly recommended!
-Professor Catherine's teaching style is excellent.
-I enjoy Professor Catherine's class.
-The course was detailed and informative.
-I'd love to enrol in more of Prof Tay's courses.
-The examples and illustrations were really helpful.
-The real-life case studies shared by the lecturer were really helpful in understanding the concepts
-Prof Tay is engaging and humorous
-Insightful session with clear explanation and practical examples
-The lecturer's explanations were clear and helpful
-The course provides good knowledge that is applicable to me.
-Very interestingly presented
-The course was concise and to the point.
-I will ensure our tenancy agreement is CoC compliant using the knowledge gained.
-I will use the skills to prepare new agreements.
-Professor Catherine's teaching style is excellent.
-I enjoy Professor Catherine's class.
-The course was detailed and informative.
-I'd love to enrol in more of Prof Tay's courses.
-The examples and illustrations were really helpful.
-The real-life case studies shared by the lecturer were really helpful in understanding the concepts
-Prof Tay is engaging and humorous
-Insightful session with clear explanation and practical examples
-The lecturer's explanations were clear and helpful
-The course provides good knowledge that is applicable to me.
-Very interestingly presented
-The course was concise and to the point.
-I will ensure our tenancy agreement is CoC compliant using the knowledge gained.
-I will use the skills to prepare new agreements.
Catherine Tay's Profile
Catherine Tay has over 35 years of lecturing experience as an Associate Professor lecturing business law at the National University of Singapore (NUS) Department of Strategy and Policy, NUS Business School. She is an Advocate and Solicitor of the Supreme Court of Singapore. She is also a barrister-at-law (of Lincoln’s Inn, United Kingdom). She is an author of more than 8 law books, including her best-seller book title called "Contract Law - A layman Guide".
She studied law at Queen Mary College, University of London and graduated with a Bachelor of Laws with Honours and with a Master of Laws, in which she specialised in Company, Shipping, Insurance and Marine Insurance Laws.
She has facilitated seminars and in-house training courses for many business law topics such as tenancy agreements, contract administration management, procurement contracts, legal and practical aspects of tender management, Service Level Agreements and Outsourcing contracts, oil and gas contract management, insurance contracts, Intellectual Property Laws and PDPA data privacy laws. She is an examiner on law subjects for a number of professional bodies and universities in Singapore and overseas. She has lectured at the NUS Extension in professional and business management law courses.
She was an adjunct lecturer at NUS Institute of System Science, in IT outsourcing contracts for over 20 years. She is the Honourable Legal Advisor for Singapore Optometric Association, as well as for the Singapore Institute of Engineering Technologists.
She studied law at Queen Mary College, University of London and graduated with a Bachelor of Laws with Honours and with a Master of Laws, in which she specialised in Company, Shipping, Insurance and Marine Insurance Laws.
She has facilitated seminars and in-house training courses for many business law topics such as tenancy agreements, contract administration management, procurement contracts, legal and practical aspects of tender management, Service Level Agreements and Outsourcing contracts, oil and gas contract management, insurance contracts, Intellectual Property Laws and PDPA data privacy laws. She is an examiner on law subjects for a number of professional bodies and universities in Singapore and overseas. She has lectured at the NUS Extension in professional and business management law courses.
She was an adjunct lecturer at NUS Institute of System Science, in IT outsourcing contracts for over 20 years. She is the Honourable Legal Advisor for Singapore Optometric Association, as well as for the Singapore Institute of Engineering Technologists.

