| Event Profile | |
| Class/ Online | Classroom |
| Date | 7 July 2026 (confirm) |
| Time | 9am to 5pm |
| Venue | Royal Plaza on Scotts 25 Scotts Road Singapore 228220 |
| Fee | 9% GST will apply SGD 600.003 & above: SGD580.00 each For Member SGD 570 3 & above: SGD551 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) 2 Apr 2026 2) 27 Oct 2026 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
The Systems Thinking Workshop is designed to provide participants with a comprehensive understanding of systems thinking and its application in helping to find solutions for wicked problems. Participants will learn effective techniques to identify and solve the root causes of wicked problems, enabling them to make better decisions and improve organizational performance.
Objective
- Understand the principles and concepts of systems thinking.
- Identify and analyse interconnections and interdependencies within complex organizational systems.
- Recognize the factors contributing to organizational blindness and its impact on problem-solving.
- Develop skills to identify and define the right problem to address.
- Explore tools and techniques to map and visualize systems.
- Apply systems thinking to uncover underlying causes and leverage points for effective problem-solving.
- Foster a system thinking mindset to drive innovation and strategic decision-making.
Outline
Session 1: Introduction to Systems Thinking
Session 2: Organizational Blindness and Problem-Solving
Session 3: Identifying the Right Problem
Session 4: Mapping and Visualizing Systems with Feedback Loops
Session 5: Applying Systems Thinking to Problem-Solving
Session 6: Fostering a Systems Thinking Mindset
- Defining systems thinking and its importance in problem-solving.
- Key principles and concepts of systems thinking.
- Differentiating between linear and systemic thinking.
Session 2: Organizational Blindness and Problem-Solving
- Understanding organizational blindness and its impact on decision-making.
- Exploring cognitive biases and systemic factors that contribute to blindness.
- Case studies highlighting the consequences of organizational blindness.
Session 3: Identifying the Right Problem
- Techniques to define problems accurately and avoid symptom-based solutions.
- Analyzing problem boundaries and stakeholders' perspectives.
- Applying the "5 Whys" technique to uncover the underlying causes.
Session 4: Mapping and Visualizing Systems with Feedback Loops
- Tools and frameworks for mapping and visualizing complex systems.
- Creating system diagrams and causal loop diagrams.
- Identifying feedback loops and system dynamics.
Session 5: Applying Systems Thinking to Problem-Solving
- Identifying leverage points and intervention strategies.
- Analyzing unintended consequences and potential side effects.
- Developing interventions that consider the broader system.
Session 6: Fostering a Systems Thinking Mindset
- Overcoming resistance to systems thinking within organizations.
- Promoting collaboration and interdisciplinary approaches.
- Integrating systems thinking into decision-making processes.
Who should attend
- Managers and leaders responsible for problem-solving and decision-making.
- Project managers and team leaders seeking to enhance their problem-solving skills.
- Professionals from various functional areas interested in adopting systems thinking approaches.
- Change agents and consultants aiming to introduce systems thinking within organizations.
Methodology
Note: This is a general outline of the workshop content. The duration, agenda, and specific activities can be customized to meet the unique requirements of your organization and participants.
Speaker Profile
A transformative workshop where you can harness the incredible potential of System Thinking to propel your organization to new heights. Meet Daniel Theyagu, an exceptional Senior Managing Partner at a Solution Consulting company, with a vast array of certifications and over three decades of experience. He's your key to unlocking the art of System Thinking and fostering a culture of holistic problem-solving, innovation, and organizational excellence.
In a world where complex challenges demand innovative solutions, Daniel stands out as a guide who can help you navigate the intricate web of interconnected systems. His rich educational background, including a Bachelor of Laws (Honors) and a Master's in Education, coupled with an impressive collection of certifications, establishes him as an expert in the field. Whether you're a seasoned professional or a budding enthusiast, Daniel's transformative System Thinking workshop is your ticket to understanding the world from a holistic perspective.
In a world where complex challenges demand innovative solutions, Daniel stands out as a guide who can help you navigate the intricate web of interconnected systems. His rich educational background, including a Bachelor of Laws (Honors) and a Master's in Education, coupled with an impressive collection of certifications, establishes him as an expert in the field. Whether you're a seasoned professional or a budding enthusiast, Daniel's transformative System Thinking workshop is your ticket to understanding the world from a holistic perspective.
