| Event Profile | |
| Class/ Online | Classroom |
| Date | 25 August 2026 |
| Time | 9am to 5pm |
| Venue | Holiday Inn Atrium Singapore (Halal Certified) 317 Outram Road Singapore 169075 |
| Fee | 9% GST will apply SGD 550.003 & above: SGD530.00 each For Member SGD 522.5 3 & above: SGD503.5 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) 31 Mar 2026 2) 30 Jun 2026 3) 24 Nov 2026 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
This high-impact workshop is designed for professionals who need to connect, engage, and influence others in the course of their work—whether or not their role involves formal selling. Grounded in the Click! Colours system, the workshop helps participants uncover their own natural communication style and better understand the emotional drivers of the people they interact with—colleagues, clients, cross-functional teams, business partners, or senior stakeholders.
By learning how to recognise and adapt to different personality types, participants will be able to build stronger rapport, reduce friction, and influence more effectively. This approach is especially valuable when pitching ideas, managing internal expectations, presenting proposals, or leading cross-departmental initiatives. Whether you're engaging external stakeholders or collaborating within your organisation, this workshop offers a powerful framework to replace one-size-fits-all communication with a more empathetic, people-smart approach—leading to greater trust, alignment, and outcomes that stick.
The course fee includes a set of Click! Colours Self Discovery Cards (retails $28), which will be conducted during the class for self profiling
By learning how to recognise and adapt to different personality types, participants will be able to build stronger rapport, reduce friction, and influence more effectively. This approach is especially valuable when pitching ideas, managing internal expectations, presenting proposals, or leading cross-departmental initiatives. Whether you're engaging external stakeholders or collaborating within your organisation, this workshop offers a powerful framework to replace one-size-fits-all communication with a more empathetic, people-smart approach—leading to greater trust, alignment, and outcomes that stick.
The course fee includes a set of Click! Colours Self Discovery Cards (retails $28), which will be conducted during the class for self profiling
Objective
- Understand the four Click! Colours personas and their impact on buying and decision-making behaviour.
- Identify your own Click! persona and uncover blind spots that hinder connection and influence.
- Develop adaptive communication strategies to engage and influence clients of all personality types.
- Apply the Meister Trust Equation to enhance relationship credibility and increase client loyalty.
- Practise applying Click! Colours and persona-selling in real-world public and private sector scenarios.
Outline
Module 1: What Matters in People Influencing
1. The Psychology of Influence
2. How your personality shapes your decision making
3. Understanding what makes people connect or resist
4. Why Click! Colours is intuitive and practical (without the reports)
Activity: People behaviour mapping: Link traits to persona cues
Module 2: The Power of EQ (persona-based)
1. Self-centric 'Selling' vs Client-based Persona 'Selling'
2. Why emotional intelligence drives connection
3. Impact of Empathy on sales success
4. Relationships as the foundation of influence
Activity: EQ gap - Identify where you connect or conflict
Module 3: Discover Your True Colours
1. Introduction to the four Click Colours sub-personalities
2. Discovering your natural and functional colours
3. Blind spots: Where you might be pushing people away
4. Tapping into your least dominant colour for growth
Activity: Walking in the Colours of Life – Rank Your Dominant Colours
Module 4: Build Rapport with all Four Click! Personas
1. How each Click! Persona makes decisions and builds trust
2. Spotting client personas from verbal and non-verbal cues
3. Strategies for fast rapport building across different personalities
4. The shift from selling to connecting
Activity: Role-play pitching to each persona
Module 5: The Meister Trust Equation in Sales
1. Understanding the trust formula: Credibility, reliability, intimacy, self-orientation
2. How trust is built and broken with each persona
3. Behavioural trust triggers and red flags
4. Applying trust principles in complex B2B and B2G settings
Activity: Self-assessment on Trust.
Module 6: Customising Your Pitch by Persona
1. Tailoring your language and pace to match client personas
2. Adapting how you present data, emotion, structure or vision
3. Handling objections through the client’s lens
4. Staying authentic while flexing your delivery
Activity: Team up and build a customised sales approach
1. The Psychology of Influence
2. How your personality shapes your decision making
3. Understanding what makes people connect or resist
4. Why Click! Colours is intuitive and practical (without the reports)
Activity: People behaviour mapping: Link traits to persona cues
Module 2: The Power of EQ (persona-based)
1. Self-centric 'Selling' vs Client-based Persona 'Selling'
2. Why emotional intelligence drives connection
3. Impact of Empathy on sales success
4. Relationships as the foundation of influence
Activity: EQ gap - Identify where you connect or conflict
Module 3: Discover Your True Colours
1. Introduction to the four Click Colours sub-personalities
2. Discovering your natural and functional colours
3. Blind spots: Where you might be pushing people away
4. Tapping into your least dominant colour for growth
Activity: Walking in the Colours of Life – Rank Your Dominant Colours
Module 4: Build Rapport with all Four Click! Personas
1. How each Click! Persona makes decisions and builds trust
2. Spotting client personas from verbal and non-verbal cues
3. Strategies for fast rapport building across different personalities
4. The shift from selling to connecting
Activity: Role-play pitching to each persona
Module 5: The Meister Trust Equation in Sales
1. Understanding the trust formula: Credibility, reliability, intimacy, self-orientation
2. How trust is built and broken with each persona
3. Behavioural trust triggers and red flags
4. Applying trust principles in complex B2B and B2G settings
Activity: Self-assessment on Trust.
Module 6: Customising Your Pitch by Persona
1. Tailoring your language and pace to match client personas
2. Adapting how you present data, emotion, structure or vision
3. Handling objections through the client’s lens
4. Staying authentic while flexing your delivery
Activity: Team up and build a customised sales approach
Who should attend
This workshop is ideal for:
- Public service officers involved in stakeholder engagement, community outreach, or inter-agency collaboration
- Managers and team leads presenting proposals or influencing policy decisions
- Client relationship managers and account executives
- Project managers working across departments or with external partners
- HR, service delivery, and operations staff supporting internal or external clients
- Business development and partnership leads
- Anyone who needs to engage others with confidence, empathy, and clarity
Methodology
The workshop integrates theory and practical application through a mix of:
- Facilitated learning and storytelling
- Personal reflection and self-assessment tools
- Peer discussions and sharing
- Case-based activities and simulations
- Guided action planning
Dr. Daniel Tan's Profile
DBA, CFP®, AEPP®, IBFA, ACLP
Dr. Daniel Tan is an award-winning entrepreneur, corporate trainer and adjunct lecturer with extensive experience in leadership development, communication, sales, and professional capability building. He is the Managing Director and Co-Founder of Click Colours Singapore, where he leads corporate training initiatives built on the Click Colours® proprietary framework, integrating behavioural science, applied psychology, and real-world business practice.
With over 20 years of senior leadership and facilitation experience, Daniel has trained professionals across industries, working with executives, managers, and emerging leaders in both public and private sectors. His training philosophy is grounded in practical relevance—bridging theory and application to deliver learning that translates into measurable workplace impact. He is actively involved in WSQ-accredited programs and adult learning initiatives, and is recognised for his engaging, learner-centred facilitation style.
Daniel’s practitioner credibility is anchored in a distinguished career as an entrepreneur and senior financial services leader. As CEO and Co-Founder of Let’s Go Tour Singapore, he successfully built and scaled a nationally recognised enterprise, earning multiple industry awards including the Singapore Tourism Board’s Tour Experience of the Year and TripAdvisor’s Hall of Fame. In financial services, he led high-performing advisory teams and personally advised over 1,000 clients on financial, retirement, and estate planning.
Academically, Daniel holds a Doctor of Business Administration (DBA) from Golden Gate University, San Francisco, with concentrations in leadership, consumer behaviour, and artificial intelligence. He is an Adjunct Lecturer with tertiary institutions in Singapore and has published book chapters and journal articles on AI, trust, and professional decision-making.
Combining executive presence, academic rigour, and practical insight, Daniel is widely regarded as a scholar–practitioner who delivers training that is relevant, credible, and immediately applicable. His background in professional acting further enhances his effectiveness as a facilitator, bringing clarity, confidence, and authenticity to every engagement.
Entrepreneur Awards:
1. Tripadvisor ‘Certificate of Excellence’ 2015 to 2019 (5 years) for Let’s Go Bike Singapore
2. Tripadvisor ‘Hall of Fame’ 2019 for Let’s Go Bike Singapore
3. Singapore Tourism Board ‘Best Tour Experience 2019’ for Let’s Go Tour Singapore Pte Ltd
Dr. Daniel Tan is an award-winning entrepreneur, corporate trainer and adjunct lecturer with extensive experience in leadership development, communication, sales, and professional capability building. He is the Managing Director and Co-Founder of Click Colours Singapore, where he leads corporate training initiatives built on the Click Colours® proprietary framework, integrating behavioural science, applied psychology, and real-world business practice.
With over 20 years of senior leadership and facilitation experience, Daniel has trained professionals across industries, working with executives, managers, and emerging leaders in both public and private sectors. His training philosophy is grounded in practical relevance—bridging theory and application to deliver learning that translates into measurable workplace impact. He is actively involved in WSQ-accredited programs and adult learning initiatives, and is recognised for his engaging, learner-centred facilitation style.
Daniel’s practitioner credibility is anchored in a distinguished career as an entrepreneur and senior financial services leader. As CEO and Co-Founder of Let’s Go Tour Singapore, he successfully built and scaled a nationally recognised enterprise, earning multiple industry awards including the Singapore Tourism Board’s Tour Experience of the Year and TripAdvisor’s Hall of Fame. In financial services, he led high-performing advisory teams and personally advised over 1,000 clients on financial, retirement, and estate planning.
Academically, Daniel holds a Doctor of Business Administration (DBA) from Golden Gate University, San Francisco, with concentrations in leadership, consumer behaviour, and artificial intelligence. He is an Adjunct Lecturer with tertiary institutions in Singapore and has published book chapters and journal articles on AI, trust, and professional decision-making.
Combining executive presence, academic rigour, and practical insight, Daniel is widely regarded as a scholar–practitioner who delivers training that is relevant, credible, and immediately applicable. His background in professional acting further enhances his effectiveness as a facilitator, bringing clarity, confidence, and authenticity to every engagement.
Entrepreneur Awards:
1. Tripadvisor ‘Certificate of Excellence’ 2015 to 2019 (5 years) for Let’s Go Bike Singapore
2. Tripadvisor ‘Hall of Fame’ 2019 for Let’s Go Bike Singapore
3. Singapore Tourism Board ‘Best Tour Experience 2019’ for Let’s Go Tour Singapore Pte Ltd
