Many organizations struggle with vendor-related challenges such as inconsistent quality, missed deliverables, cost overruns, and poor communication. Without a structured approach to vendor management, these issues can escalate into significant business risks that affect customer satisfaction and bottom-line performance.

This comprehensive workshop is designed to equip you with practical frameworks, tools, and strategies to master the end-to-end vendor management lifecycle. From vendor selection and contract negotiation to performance monitoring and relationship optimization, you'll learn how to build collaborative partnerships that drive mutual value creation and sustainable business excellence.

Objective

At the end of this highly interactive workshop, successful participants will be able to:

• Understand the strategic importance of vendor management in achieving organizational goals
• Master the vendor selection process using objective evaluation criteria
• Develop effective vendor onboarding and integration strategies
• Establish clear performance metrics and service level agreements (SLAs)
• Implement robust vendor performance monitoring and evaluation systems
• Handle vendor disputes and issues with professionalism
• Build strategic vendor relationships that create competitive advantage

Outline

Who should attend

This course is suitable for professionals across all levels including procurement managers, supply chain professionals, operations managers, project managers, contract administrators, business unit leaders, and anyone responsible for managing vendor relationships and supplier performance. Whether you're new to vendor management or seeking to enhance your existing capabilities, this program will provide valuable insights and practical tools you can apply immediately.

Methodology

Highly experiential with bite-size lectures, case study analysis, individual and group exercises, role-play simulations, and collaborative discussions.

Suhas T U's Profile

Suhas T. U is a senior transformation leader, educator, and executive coach with over two decades of cross-industry experience spanning Manufacturing, Financial Services, Oil & Gas, and Commercial Operations. As an ACTA-certified facilitator, Suhas designs and delivers executive development programs that bridge theory with real-world practice — empowering professionals to lead change, drive performance, and sustain organizational excellence.

A results-oriented educator, Suhas has helped numerous program participants and mentees achieve measurable business impact — from double-digit revenue growth to breakthrough customer engagement and multi-million-dollar value creation through innovation and process improvement. His facilitation approach combines strategic insight, case-based learning, and practical frameworks that inspire leaders to think critically and act decisively.

Suhas specializes in Transformation and Operational Excellence, Supply Chain and Sustainability Leadership, and Digital and ESG Strategy, with expertise in areas such as:

- Strategic Change and Business Transformation

- Lean Six Sigma and Continuous Improvement

- Digital Supply Chain and Operational Synchronization

- Sustainable Business Models, Carbon Reduction, and ESG Governance

- Artificial Intelligence (AI) for Managers

- Innovating Through Design Thinking: Advanced Application

He served as Director of Operational Excellence and Transformation in World's leading Automotive distributor, leading key digital and sustainability initiatives aligned with the company’s “Accelerate Plus” strategy. Previously, he held senior regional roles with Syngenta Asia Pacific and Shell Eastern Petroleum, driving large-scale transformation programs and operational excellence frameworks across the Asia-Pacific region.

Academically, Suhas holds a Master’s in Manufacturing Management, a Postgraduate Diploma in Digital Business (MIT Sloan & Columbia Business School collaboration), and a Bachelor’s in Mechanical Engineering. He is also a Six Sigma Master Black Belt, APICS-Certified Supply Chain Professional (CSCP), and Certified Sustainability (ESG) Practitioner.

Through his programs and coaching, Suhas enables leaders and teams to cultivate a culture of continuous improvement, resilience, and sustainable growth — turning strategic ambitions into measurable outcomes that create lasting organizational impact.