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Hiring the Right Person Using Effective Interview Techniques

According of the U.S Department of Labour, the cost of a bad hire is at least 30% of the employee’s first-year salary! Zappos CEO Tony Hsieh once estimated that bad hires had cost the company "well over USD 100 million." It is therefore paramount to hire the right person for the job as the impact to your organization is huge.

This workshop is to equip you on how to use different interviewing questions to gain a better insight on the potential candidate and enhance your chances of recruiting someone who is aligned to your organizational culture.

Objective

At the end of this workshop, participants will be able to 

• Understand the cost of hiring the WRONG Candidates and the benefits of Hiring the RIGHT candidates
• Learn the differences between Competency-Based Questions, Performance-Based Questions and Scenario-Based Questions
• Learn the 3-Step Interview Process
• Plan relevant interview questions in line with your organization’s Vision, Mission, Values and Job Scope
• Apply the Interview Process through role play practices
• Learn the potential pitfalls of Competency-Based Interviews
• Do’s and Don’ts for effective interviews

Outline

Who should attend

HR Recruiting Team, HR Managers, HR Business Partners, Hiring Supervisors/Managers, Line Managers or anyone in the organization who wants to improve their interviewing skills.

Methodology

Testimonials

Yes, I have gained much through the trainer's info and group works. The trainer is very patient and knowledgable about interview techniques. The trainer gave many special examples about asking specific question which is definitely very helpful.
Yong-en Care Centre

Very constructive to achieve objective results. It provided awareness and enabled having a structured approach to conduct interviews. The trainer is confident and has wide knowledge on the subject.
Ministry of Home Affairs

I attended an Executive Workshop by Adrian, on how to write a good resume and producing a positive impression on the interviewers. It was certainly an eye opener for me, especially on what I had not been doing correctly in the past. Much knowledge was shared, corrected and refined during the workshop between Adrian and the participants. The workshop was conducted in a way, which encouraged participants to be actively involved and questions answered with the use of scenarios. Adrian was also readily available for one-to-one conversation to discuss topics that were specific to individual needs. In addition, Adrian was extremely supportive in giving in-depth post workshop advice on resume refinements and interviewing skills. I sent my resume to a major head hunting company and within 2 minutes, found myself talking to the relevant head hunter.
I believe anyone who has gone through his workshop, would have benefitted tremendously from the shared experience and knowledge Adrian has accumulated throughout his years as a counsellor, coach and human resource practitioner.
Microsoft China

Adrian kept his workshop fun and with the good discussion, excellent trainers and deep engagement - this was definitely one of the best courses we've ever attended.
Boeing Singapore

I learnt more in from Adrian than all the other workshops I've attended before! Definitely Worth it!
Symrise AG

Made the experience really practical, nice style, very interactive, made it fun, brought out everyone by being thoroughly engaging.
GSK (GlaxoSmithKline)

Profile of Adrian Toh

Over the past 12 years, Adrian has played a vital role in enhancing leadership and organizational effectiveness through training, facilitation, and coaching. He has partnered with renowned organizations such as GlaxoSmithKline, Marsh (Singapore), and UOB, helping leaders and teams develop the skills necessary to navigate challenges, adapt to change, and drive meaningful transformation within their workplaces.

Adrian has personally coached over 100 leaders, utilizing 360-degree feedback assessments to help them gain deeper insights into their leadership styles, communication effectiveness, and decision-making approaches. His extensive coaching portfolio includes engagements with Goh Keng Swee Command and Staff College, Marsh (Singapore), Thye Hua Kwan, Tiong Aik Corp, and Prudential, where he has supported leaders in strengthening team collaboration, fostering innovation, and achieving sustainable professional growth.

His coaching journey began in 2004 when he became one of the first Army Officers to complete a rigorous year-long coaching certification program. This milestone ignited his passion for effective communication as a powerful tool for resolving conflicts, building high-performing teams, and achieving excellence in leadership.

Known for his highly interactive and experiential facilitation style, Adrian designs sessions that emphasize real-world application, reflective learning, scenario-based discussions, and hands-on activities. He remains dedicated to unlocking leadership potential and continues to empower professionals with actionable strategies to excel in today’s ever-evolving business landscape.